| 2030 | 2008-04-11 | - Remove destination informations for Applications on DNIS reports when 'View detailled reports' is enabled. Since it's possible to change the destination of an application, this can confuse administrator when checking historical CDR reports .
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| 2029 | 2008-04-11 | - Fix a comparison operator error on DNIS reports, we must set it to 'Greater than or equal to' instead of 'Greater than'. Now informations from CDR and DNIS reports matches.
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| 2028 | 2008-04-11 | - New filter options are now available in Call Details (CDR) reports to filter/display calls that also have Queue (ACD) and/or IVR report data. You can also filter calls that have a recording/monitoring file (Only available when logged as Administrator).
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| 2027 | 2008-04-10 | - The DNIS calls report has been improved to display calls per Applications, Direct Calls as weel as Congestion calls.
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| 2026 | 2008-04-10 | |
| 2025 | 2008-04-10 | - Minor update to manager script to add little space to the right side of header menu items (if any on current page).
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| 2024 | 2008-04-10 | - Fix problem with Non-ACD time value for Queues and Agents (ACD) reports in Realtime Monitor. (Ticket: 87CA4A)
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| 2023 | 2008-04-10 | - When we get the Agents list for Queues in Realtime Monitor, also include Agent Group(s) Members if any.
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| 2022 | 2008-04-10 | - Now properly sort Agents by Name for Queue Agents listing in Realtime Monitor.
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| 2021 | 2008-04-10 | - Fix display of Agent Names for Queue Agents listing in Realtime Monitor.
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| 2020 | 2008-04-10 | - Added Agent Groups support to Realtime Monitor and ScopSwitch™ when using Login/Logout for Agents. (Ticket: 604FF2)
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| 2019 | 2008-04-10 | - Fix permissions problem (Forbidden error) when logged as Extension in GUI. (Ticket: 4889F8)
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| 2018 | 2008-04-10 | - Updated data script for Realtime Monitor Queues and Agents (ACD) reports.
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| 2017 | 2008-04-10 | - Added new Ringing status column in Realtime Reports for Queues and Agents (ACD) in Agents Summary and Queue Agents list.
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| 2016 | 2008-04-09 | - Updated Directory listing service to allow to get directory by name instead of database ID.
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| 2015 | 2008-04-09 | - Fix problem with Hotdesk Login from Realtime Monitor or ScopSwitch™. (Ticket: D64C4C)
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| 2014 | 2008-04-09 | - Fix PHP error in Realtime Monitoring for Phones.
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| 2013 | 2008-04-09 | - Now use all current data directly from Asterisk instead of from cached data when monitoring Asterisk Calls in Realtime Monitor and ScopSwitch™.
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| 2012 | 2008-04-09 | - Optimized Queues and Agents (ACD) monitoring code used for Realtime Monitor and ScopSwitch™.
- Now properly fix Queues and Agents (ACD) Non-ACD calls in Queues CDR records.
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| 2011 | 2008-04-09 | - Don't redeclare isMicroBrowser PHP function used for Realtime Monitor and ScopSwitch™ if already exist.
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| 2010 | 2008-04-09 | - Fix a problem where all phrases recorded with Phrase Management are limited to about 30 seconds of playback, the script time limit has been raised to 5 minutes (Thanks David).
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| 2009 | 2008-04-09 | - On Snom provisionning, the 'subscription_expiry' option should be repeated for each existing identify (Thanks Jacques).
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| 2008 | 2008-04-09 | - A problem has been fixed where the Voicemail greeting is not played when Incoming Limit is set and number of concurrent calls exceed this limit (Thanks Toby).
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| 2007 | 2008-04-09 | - Minor fix on the Agent Concurrent call function.
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| 2006 | 2008-04-08 | - Fix issues with Busy application on Local Extensions dialplan, this line will only be generated when ScopServ Call Center Server (SCCS) is enabled (revision 1957 and 2000) (Thanks Denis and Jubara).
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| 2005 | 2008-04-08 | - You can now specify the number of concurrent calls an agent can receive. In order to receive more than one call, you must also enable the 'Ring In Use' option in Queue (ACD).
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| 2004 | 2008-04-08 | - It now possible to disable ToS (Type of Service) on SIP and IAX2 channels. If checked, no settings will be generated for ToS options on Asterisk configurations.
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| 2003 | 2008-04-08 | - You now have the ability to enable/disable the 'Ring In use' parameter in Queue (ACD), this option is disabled by default.
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| 2002 | 2008-04-08 | - Now truncate title in ScopSwitch™ Queues if longer than 25 characters.
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| 2001 | 2008-04-08 | - Fix problem when editing Phone Provisionning. (Ticket: 7D5BD5)
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| 2000 | 2008-04-08 | - When an extension has been busy a timeout of 15 seconds has been specified to the Busy application so the calling channel will be hung up after 15 seconds. Previously, this application wait until the calling channel hangs up (or hangup by the telco).
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| 1999 | 2008-04-07 | - Fix problem when editing informations in GUI.
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| 1998 | 2008-04-07 | - You are now allowed to use authentication based on hostname when you create SCCS interfaces on Interface -> ScopServ Call Center Server (SCCS).
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| 1997 | 2008-04-05 | - We modified the mySQL backend in order to separate SQL queries (Read/Write) for the Configuration and Reports. A configuration file will allow you to specify a master and slave (if master fail) server for Read queries and a master server for Write queries. If the Master write server is not reachable, writing will be disabled in the GUI interface. You can also separate Telephony configurations and reports (CDR, Queue, IVR) in various server and/or database. This allows to set up data replication with a minimum of effort.
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| 1996 | 2008-04-04 | - Fixed PHP error when viewing some details in IVR and ACD reports.
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| 1995 | 2008-04-04 | - Removed unused library for AstPP, we never used it.
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| 1994 | 2008-04-04 | - Fix an undefined variable error on Manager (AMI) function.
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| 1993 | 2008-04-04 | - Updated Main module Permissions check code.
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| 1992 | 2008-04-04 | - Fix Reports Columns problem.
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| 1991 | 2008-04-03 | - Minor updates to Flash Operator Panel HTML display when displaying as Index page of Reports (if no other reports than FOP).
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| 1990 | 2008-04-03 | - Updated Reports index page redirection (index page is automatically choosen according to current logged user reports permissions).
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| 1989 | 2008-04-03 | - When logged as Administrator User, don't display Call Details and Flash Operator Panel in Reports tree menu unless permissions has been set for current logged user.
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| 1988 | 2008-04-03 | - When OLD Realtime Monitor permissions set, display link to Realtime Monitor in Reports tree menu.
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| 1987 | 2008-04-03 | - Fixed problem with missing services files since last commit.
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| 1986 | 2008-04-03 | - Fix ACD Report problem when logged as Administrative User. Now properly get Queues permissions.
- Fixed Problems with Flash Operator Panel (FOP) introduced since last release.
- Added new Telephony Tools tree menu for Sidebar menu.
- Updated Sidebar tree menus to allow display when logged as User.
- Removed Realtime Monitor permission from Reports permissions. Now directly in Realtime Monitor module permissions.
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| 1985 | 2008-04-03 | - Fixed URL bug with Flash Operator Panel window when clicking on Tabs. (Ticket: 470FB0)
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| 1984 | 2008-04-02 | - Fixed report permissions problem with IVR and ACD reports when logged as extension user in GUI. (Ticket: BCAD97)
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| 1983 | 2008-04-02 | - Cleanup in Phones Directory service code.
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| 1982 | 2008-04-02 | - Removed old Import DIDs service (unused and PHP code is old).
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| 1981 | 2008-04-02 | - Minor bugfix to Flash Operator Panel (FOP) service.
- Cleanup of SMDR service code.
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| 1980 | 2008-04-02 | - Updated Music On Hold (MOH) directories listing service.
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| 1979 | 2008-04-02 | - Updated NPA NXX Local Calling Area (LCA) Map class and service.
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| 1978 | 2008-04-02 | - Cleanup of Network Scan for Phones devices service code.
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| 1977 | 2008-04-02 | - Cleanup of Analog/Digital Cards Detection service.
- Fixed wrong path problem with Flash Operator Panel (FOP) introduced since last update.
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| 1976 | 2008-04-02 | - You can now specify a 'ChanSpy' group ID for each Extensions, Incoming and Outgoing Lines. These groups can be used in the 'Channel Spy' application.
- It is now possible to create 'Channel Spy' applications and select which groups can be listened. We also added the Whisper mode that allow to interact with the listened channel to enrich what could herald the agent to his client.
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| 1975 | 2008-04-02 | - Updated Generate RSA Key service.
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| 1974 | 2008-04-02 | - Now display again actions links (if any) in header bar for currently displayed page.
- Added icons for header bar actions links.
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| 1973 | 2008-04-02 | - Minor update to Asterisk Status details service HTML template.
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| 1972 | 2008-04-02 | - Cleanup and Review of Asterisk Status details (for Extensions and VoIP Accounts) in Server Status reports. Added new validation to make sure that asterisk is running so that no commands is sent to asterisk if not connected and now display notification message.
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| 1971 | 2008-04-02 | - Cleanup and Review of Flash Operator Panel code and templates.
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| 1970 | 2008-04-02 | - Now display when no informations are currently available in Informations and Billing reports.
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| 1969 | 2008-04-02 | - Cleanup and Review of PHP code for Configuration Manager script.
- Updated scripts files to use new templates files.
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| 1968 | 2008-04-02 | - Add new renamed templates files.
- Moved manager templates files under a common folder.
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| 1967 | 2008-04-02 | - Renamed tools templates files.
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| 1966 | 2008-04-02 | - Added new moved list templates files.
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| 1965 | 2008-04-02 | - Removed old (empty) folder in templates.
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| 1964 | 2008-04-02 | - Removed old templates files.
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| 1963 | 2008-04-02 | - Cleanup in Reports templates files.
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| 1962 | 2008-04-02 | - If user has permission to display Call Reports in Administration -> Users, now allow to display page content, else nothing was displayed before.
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| 1961 | 2008-04-02 | - Fixed PHP error in IVR reports when we currently have no IVR menus configured in GUI settings.
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| 1960 | 2008-04-02 | - Fixed index page redirection problems when displaying Reports.
- Fixed PHP errors with Server Status page that was causing blank page in some cases.
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| 1959 | 2008-04-02 | - Fix an undefined warning message on Columns display function (when using blocks on Incoming Lines).
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| 1958 | 2008-04-02 | - CSV files for are now created in the TFTP directory when using Internal Directory on the MicroBrowser with Aastra phones (Thanks Nathanael).
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| 1957 | 2008-04-02 | - Fix a timeout issue on "Local extensions" dial script where the BUSY signal is return only 8-10 seconds later instead of directly when an extension is not available and Dial AGI script exit (Thanks Tjardick).
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| 1956 | 2008-04-02 | - We must execute the 'TFTP Cleanup' function only on 'Full' Commit. This caused problems where TFTP file are deleted and only regenerated on Full Commit (Thanks Dave).
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| 1955 | 2008-04-01 | - An Hotdesk Extension can now dial single digit number, for example, pressing the 0 to reach the operator (Thanks Dave).
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| 1954 | 2008-04-01 | - Cleanup code on the Configuration/Modules page.
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| 1953 | 2008-04-01 | - Setting 'call-limit' for the SIP phone/interface is the only way to make 'ringinuse=no' work on Queue (ACD).
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| 1952 | 2008-04-01 | - A problem with the 'Ring In Use' parameter has been fixed on the Queue (ACD) configuration. This parameter should not be specified in the [general] section but in each of the queues. This change is intended to disable the 'Ring In Use' option on Asterisk.
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| 1951 | 2008-03-31 | - Moved Client (extensions) web interface templates into common folder.
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| 1950 | 2008-03-31 | - Updated Realtime Monitor report icon (when logged as client).
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| 1949 | 2008-03-31 | - Moved Clients (extensions) web interface main Index page and Voicemail Report under client folder because they are only related to user-mode GUI display.
- Updated Clients (extensions) top menu and left sidebar tree menu.
- Removed old Switchboard redirection page (not used).
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| 1948 | 2008-03-31 | - Fix a print redirection error on Call Distribution reports.
- On Call Distribution -> Tag/Wrapup Code (ACD) reports, it now possible to breakdown statistics per queues and per agents.
- Add a new internal function to retrieve TagCode/ACD informations from SQL database.
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| 1947 | 2008-03-31 | - Updated clients (users) web interface general page icon.
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| 1946 | 2008-03-31 | - Updated clients web interface telephony icon.
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| 1945 | 2008-03-31 | - Removed old Calls Ratio graphic page template (now Call Reports -> Calls Summary).
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| 1944 | 2008-03-31 | - PHP code cleanup and minor HTML bugfixes to Tools pages (except Import/Export).
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| 1943 | 2008-03-31 | - Automatically fix ownership/permissions on the Asterisk Outgoing Spool directory if we cannot write in this directory (Ticket: B54E14).
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| 1942 | 2008-03-31 | - Make sure that if in Polycom provisionning a Backup server has been entered that this server also is set as the 2nd server in the Line provisionning, this will allow the phone to registering with the main and backup server at the same time (Thanks Tjardick).
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| 1941 | 2008-03-31 | - Removed old server status PHP code from index page (now moved into Reports section).
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| 1940 | 2008-03-31 | - Now you can define Spy Groups (Members and Administrators) to restrict channels that can be listening (members) and by whom (administrators).
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| 1939 | 2008-03-31 | - Minor update to Reports tree menu reports titles.
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| 1938 | 2008-03-31 | - Updated Calls Ratio chart (now under Call Reports Summary page).
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| 1937 | 2008-03-31 | - Fix an error on the Codec conversion function that cause phrase/prompt recorded via the Phrase Manager to not be saved correctly (Thanks Dave).
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| 1936 | 2008-03-31 | - Once filters applied on Call Reports, use them for each report pages.
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| 1935 | 2008-03-31 | - All filters values are now included on the Print link to correct a problem with filters on Call Reports.
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